Yesterday, we went to a Mega Superstore in the east to look for some camping equipment. It was about 4.30pm. We decided to take the free shuttle services provided by the Megastores. There was no other information on the board except the destinations of the four available routes. We decided to take the route to Sengkang, which only available during the weekends. All the 6 of us waited and waited and waited. It was 5.05pm. Still, there was no sign of the free shuttle service plying the route. There were more than 5 shuttle buses came and gone at the other queues. I asked the security personnel on duty and he replied that since Sengkang was the furthest (only to him), it will take about 45 minutes. The first lady on the queue was so frustrated that she started to talk and complaint to anyone. Many others in the queue just left and boarded other buses plying other routes.
The time was 5.25pm. More new faces in the queue except for some of us who refuse to give up. I decided to contact the Megastore customer services staff to make an inquiry. A lady answered my call after the second try. According to her, as for the route in questioned, it will take 1 hour. She told me that if I was not satisfied with the services, I can lodge a complaint to the bus operator directly. She told me that the free shuttle services are provided by the bus operator and not by the megastores. Whatever feedback they received from the customers, they will inform the bus operator. I asked for the contact number of the bus operator and she told me this,”I don’t have the number, you dial 100 and ask the operator for the number”. What a reply from a staff of one of the biggest megastore!
I don’t believed what she said but I just did not want to argue. If you are the bus operator, are you going to give free services to the customers for these megastores? With all the costs involved, are you willing to bear all these for “charity” that don’t concern you? I mean people going shopping and you give free services? Are you out of your mind? I strongly believed that the bus operators are being hired and paid to provide the services by the so called megastores. There’s no free lunch.
The bus eventually came at 5.40pm. We were second in the queue. Guess what? Everybody just rushed into the bus as though the queue did not exist. If you are in our situation, how do you deal with it? It really frustrating but that’s the reality of life.
As a network marketer, there are many lessons that can be learnt from the short-time experience.
Patience and perseverence is a must in the business! Many people failed because they want to earn quick bucks but do not want to wait so long. Network marketing is a long term business plan. You must be patient to see the business grow. Just be persistent in what you believed and eventually you can see the money coming in. Do not quit halfway through it. Either you do it with all your passion and heart or don’t do. There’s no such thing as trying. Either you do or otherwise.
Choosing a direct selling company is very important to ensure that your business plan is protected. You must remember that you are not working for them but you are using them as a medium for your business. They are your product’s supplier. They pay you the commission because you’re marketing their products. As such, a professional direct selling company who care for their distributors (customers), must make sure that all their staff regardless of rank and position, are trained to handle the distributor’s inquiries. Having good products are of no use if the company can’t handle your ‘plights and problems’. It’s your duty to research and select a good network marketing or direct selling company that will provide you with a peace of mind so that you can build a long term business plan to grow your business.
People are the main actors in network marketing. Build up your people network with like-minded people or better than you. If you want to build up your organization, only sponsor good people who have dreams and the desire to succeed in life; people, who are willing to learn, unlearn and relearn.
There is no free lunch to success. You have to work very hard and enjoy the fruits later. Speed is one of the important factors to succeed. When the bus came, everyone just rushed in with the objective not only to board the bus, but to secure a seat. You may achieve your short-term objective but that do not guaranteed that you will achieve your main goal.
Compassion! Learn to forgive yourself and forgive others. It’s easy to become an enemy than a friend. Build friendship! A good relationship with others will make you stronger in life and it definitely help in your network marketing business.
Network marketing is a business that if properly executed, will give you the freedom of life. Money is very important! You must be financially protected but they cannot buy you the other freedom – time, health, spiritual believed.
Talk to you soon,
Jailani
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