If everything runs as planned, I should have reached the summit yesterday! Anyway, for the real pictures of it, I will share with you once I’m back in Singapore, most probably on this coming Tuesday. If I can use my mobile phone to keep in touch with you, I would have done so. Anyway, let the technology do the work for me at this moment.

Talking about using a telephone, many of us cannot decide whether the telephone is a good or bad tool to have. Can this little equipment really help us? Or can we create miracles without picking it up? Very few people actually realize the potential of having a telephone. When you talk to someone in person, normally they judge you based on the following five areas:

1. What do you look like?
2. What have you done?
3. How did you do it?
4. What did you say?
5. How did you say it?

In other words, you are receiving an evaluation. You must know that your potential consumers is comparing you with other people who is also putting efforts on him. Now do you realize that when your consumers are talking to you by phone, they only judge you on two areas:

1. What did you say?
2. How did you say it?

The level of trust between you and your customer should rise when the conversation finishes. Your potential customer cannot see you and your eyes, thus they cannot judge you in any ways except by the content delivered by the phone. You should think about this carefully, work hard on it. As a result, you will ‘love the phone’.

Talk to you soon,

Jai

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